Cancellation policy

Cancelling

You may cancel at any time by emailing hello@paidsearchpartner.co.uk from an authorised company contact. Please include the company name and requested cancellation date.

Cancellation normally takes effect at the end of the current paid billing period. Submit the request before the next renewal date to avoid the following month’s charge. Work continues until the effective cancellation date unless you ask us to stop earlier.

Subscription payments are not normally refunded for a billing period that has started. This does not affect the initial suitability-review refund described in our terms or any refund required by law.

Pausing

You may request one temporary pause of up to 60 consecutive days. No management or initiative work is performed during the pause. A qualifying founding-client rate is retained if the subscription resumes by the agreed date.

If the subscription does not resume when the pause ends, we may treat it as cancelled. Any later return is charged at the then-current published price.

Founding-client rate

Cancellation ends the founding-client rate. It cannot be restored automatically if you subscribe again. A pause retains it only for the agreed pause period and subject to payments being up to date.

Access and handover

Your advertising accounts remain yours. When work ends, we will remove our access where appropriate and provide a concise status handover of active work. You are responsible for ensuring replacement access, billing methods, automation, tracking, and account ownership remain valid.

Outstanding fees and obligations that are intended to continue after cancellation remain due.